Frequently Asked Questions

We offer a wide range of HR services including recruitment, payroll management, employee benefits administration, and HR consulting.

We follow strict security protocols to ensure that all employee information is kept confidential and secure. This includes implementing secure data storage, limiting access to sensitive information, and training our staff on privacy best practices.

Yes, we offer HR consulting services to help businesses stay compliant with labor laws and regulations. Our team stays up to date with the latest changes in labor laws and can help ensure that your business is meeting all legal requirements.

We’re not a call center. We’re not a software portal.

Shades of Grey HR acts like an embedded part of your team—fractional, flexible, and fully human. You get real HR professionals who learn your business, know your people, and respond in real time. We help clients navigate sensitive issues, messy transitions, policy gaps, and culture challenges with a practical, down-to-earth approach (and a lot less red tape). an answer to this item.

Nope. We don’t force you into a system—we fit into yours.

Whether you’re using Paycom, Paylocity, Gusto, UKG, or just a Google Sheet and a prayer, we adapt to the tech you already have in place. We’ll recommend tools if you need them, but we never lead with software. Our focus is on solving the HR problem first, not selling you a platform. 

We support small and mid-sized businesses across a range of industries—especially those in growth, transition, or chaos mode.

From franchised wellness brands and senior care centers to disruptive startups and creative teams, our clients come to us when things feel unclear, overloaded, or just too damn messy to handle alone. We meet them in the grey—and help them move forward with clarity and confidence. 

Both.

Some clients bring us in for a single situation—an investigation, policy rewrite, or sensitive offboarding—and others stick with us as their full-service HR team. We’re designed to scale up or down based on what you need, when you need it. Think of us as your HR plug: strategic when it matters, tactical when it counts. 

Once you schedule a 1:1 Meet and Greet, we’ll spend 30 minutes learning about your business, your people, and the challenges on your plate. We’ll ask thoughtful questions, give you some initial insights, and outline what a partnership could look like. No pressure, no hard pitch—just real conversation with a human who gets HR and isn’t afraid of the grey.